Split Commissions: Makes it tough when you work with people who are not motivated or talented. - Sales Representative Cellular Sales Employee Review

2.0
Jun 23, 2014
Recommend
CEO approval
Business outlook

Pros

Best compensation in the wireless industry. Relatively flexible schedule. Unique experience that will only make you more rounded as a sales professional. Very little micro-managing.

Cons

Managing Partners / Regional Directors who are completely out of touch with their sales force. If you are not at least a little unethical, you will never be in the top 50% of the sales leaders. Management uses the old car dealership mentality of flooding the sales floor with salespeople, which dilutes commissions and has caused a ton of turnover; then the Directors act puzzled by the turnover. You are responsible for missing equipment, and it comes out of your paycheck if it's not found. If you have a family, the benefits are a joke. Their current sales strategy forces you to spend a ton of time with clients, while deceivingly pitching about 20 different products. You will be required to drive up to 120 miles at times to work a shift, as the market spans a very wide distance; you are not reimbursed for mileage, fuel or wear and tear on your vehicle. If customers cancel their service (or are canceled due to non-payment) you are charged back not only your commissions, but also for the equipment. (I am not sure how this is even legal)

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
6d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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