Ok company very laid back commission only - Wireless Sales Consultant Cellular Sales Employee Review

2.0
Mar 23, 2014
Recommend
CEO approval
Business outlook

Pros

Money was pretty good after a few months. Approx 30 hours a week some pretty good people who work there average rep makes around 2700 pre month before taxes

Cons

No salary. Straight commission commission goals and payout changes at least once a year. If you are new it's very tough to get started. They have a draft for shifts and if they are in one of the 3 per year you will get nothing scheduled. You will need to ask others for their shifts to make money at first. The reviews on here are a little doctored meaning the owners ask the current reps to put positive reviews. Notice no former employee gives them great reviews?!?! Biggest issue I had was I had to pay back the company for any phones that were turned off with in the first 6 months. iPhone for instance cost us over 300 out if our check if someone deacted.

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Cellular Sales Response
12y
Thank you for taking the time to review Cellular Sales. We always hope that everyone can be successful here, and it is unfortunate when that is not the case. I can understand your issue of paying back the company for any phones that are turned off by customers. That is the charge back policy that Verizon has implemented in their commission structure. Cellular Sales and other retailers must also return commissions as well. We also believe there are several things you can control at the point of sale to help reduce the likely-hood of customers charging back. If you believe that any of these charge-backs occurred to you in error. Please contact hr@cellularsales.com. In addition, we do occasionally ask for comments from current employees. We do not ask for positive reviews only honest feedback. Thank you again for comments.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
5d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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