Cellular Sales - Customer Service Representative Cellular Sales Employee Review

1.0
Dec 19, 2013
Recommend
CEO approval
Business outlook

Pros

Co-workers are usually great, and you can make a lot of contacts. Other than that there were no Pros to this opportunity

Cons

Where to being? There's no structure. They nickel and dime your paycheck until there's nothing left, They pass the cost of doing business off to their employees, long days with long drives, If you have a day off you're going to be called by every employee trying to get you to take their crappy shift for that day, when you decline someone's request that one of the regional directors like the regional directors will contact you and tell you you HAVE to cover that persons shift. Regional director's try to make the employee feel sorry for them when a store isn't doing well, when you show no sympathy they will yell at you for not "committing to that location" or "selling yourself" enough, but they refuse to advertise. They will charge taxes to their employees on returns and exchanges. I could go on and on but the bottom line is this is the shadiest company I've ever been a part of.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

avatar
Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
3d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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