Pros
Can be lucrative, have made many friends with co-workers.
Cons
Charge backs and new management are making most reps look for work elsewhere The charge backs work as follows: You sell an IPhone and make $50.00 this is split with the other reps on the shift with you. If for any reason the customer cant pay their bill during the first 181 days of their two year contract then Verizon charges the commission back to Cellular Sales and they in turn charge you back your commission. The charge back on an Iphone is $280.00. You read that correctly, you were paid 50 and they take back 280.00. The charge back is also split with the reps who were paid on the original sale. All of the phones are reconciled the same way, with the iPhone being the worst example. Andriod phones are only slightly better. No matter what You lose more money than you make, a lot more. Unless and until there is a solution to this I would not recommend working for this company.