A very amateur experience. General manager has little respect for employees and little knowledge on how to lead/manage - Sales Representative Cellular Sales Employee Review

1.0
May 8, 2012
Recommend
CEO approval
Business outlook

Pros

The scheduling is flexible. You don't always work with a manager so you're not constantly being micro-managed. The company pays high commissions compared to the industry standard.

Cons

The market I worked in was a very unprofessional environment.Training is inadequate. I trained for two weeks. At no point in training did we learn anything about addressing technical issues with the phones and basically had to learn "on the go" when it came to tech support. Our General Manager came up with a ranking system when it comes to making the schedule because there are various stores in our market and some are busier than others. The ranking system was a culmination of # of units sold, # of new activations, # of insurance policies sold, and a certain $ amount made off of selling accessories. Unfortunately, the person who makes our schedule, the GM, is dishonest and inconsistent when it comes to where some people fall in the ranking. So you're really not in control of how much money you can make, unless the GM likes you for his own personal reasons. You have to be responsible for hundreds of dollars of the company's cash for up to a week, but then when you go to monthly sales meetings all they preach is "personal responsibility".

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

avatar
Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I feel you can meet interesting people

Cons

* I felt that my time with the company had a negative impact on my financial well-being, as my income became less predictable than I expected. * I felt that certain aspects of the sales environment did not align with my personal values and professional philosophy. * I felt that the stress and pressure associated with the role had a negative impact on my overall well-being. * Ultimately, I felt that the position was not a good fit for my financial goals, personal values, or quality of life.

avatar
Cellular Sales Response
6d
Thank you for taking the time to share your experience with us. Feedback is always helpful. We appreciate the time you spent with us and wish you the best in your career.
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