Autonomy and flexible hours overshadowed by poor management - Sales Representative Cellular Sales Employee Review

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Sales Reps have a lot of autonomy. The commission structure can be lucrative on busy months. The retail hours are flexible.

Cons

Lack of management structure. No training whatsoever. Shared commissions on walk-in customers. Only cold leads provided. No marketing material support. No advertising support. Company pretends to be indemnified in any adverse situation. Commission chargebacks without justification or recourse. Company promotes unethical sales behavior while hiding behind carefully crafted statements to assign blame to individual representatives.

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Cellular Sales Response
5d
Thank you for sharing your experience. Your feedback is greatly appreciated. We appreciate the time you spent with us and wish you the best in your career.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
5d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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