Improvements Necessary - Customer Support Specialist Castor Employee Review

3.0
May 3, 2023
Recommend
CEO approval
Business outlook

Pros

- Flexible work environment - Great benefits (health insurance and unlimited PTO) - Pleasant colleagues - Nice Tech

Cons

- Micromanaging - Some are condescending towards others - Series of sudden layoffs (instability) - Loss of benefits - No room for advancement - Not fairly compensated

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Castor Response
3y
We believe we’re a nice tech too! Thank you for this review. We believe trust is pivotal for work relationships, so we value your feedback and will dive into this further. We realize going through two layoffs has been tough for Castor, and although we have not been alone in going through this, we decided to do so relatively early for us to come out stronger again. We implemented a salary framework relatively early for our company size, to not only hire against the external market but also ensure fair pay!

Explore other reviews about Castor

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Working fully remote has been a huge benefit for both productivity and work-life balance. Everyone I work with is incredibly kind and smart, and always willing to help, which makes a big difference day-to-day. Work is not stagnant. I learn something new everyday and it is rewarding both personally and career-wise. I can see myself growing here long-term. Clinical research is meaningful work, and I believe Castor is moving in the right direction.

Cons

Compensation is slightly below market compared to similar roles in the industry.

5.0
Mar 1, 2025
Recommend
CEO approval
Business outlook

Pros

Great vision from CEO, fun people and opportunity to learn a lot

Cons

Some uncertainty and changing needs.

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