Things went downhill Spring 2023 - Manager Casper Employee Review

2.0
May 5, 2023
Recommend
CEO approval
Business outlook

Pros

Formerly strong cultural focus, previous roster of managers was strong with diversified skills and a collaborative work environment. This was once a great brand, until the buyout.

Cons

Canadian portion of company bought out by high-commission competition. Many of the Canadian retail team laid off, others walked when presented with aggressive new contacts and given 48h to sign or leave. No communication to leadership team about what's going on or what's to come, no support given to Area Manager. Most stores STILL understaffed a month later, with a mystery hold-up preventing stores from interviewing or hiring. People are working open to close, being asked to work immediately after funerals, and having previously approved PTO declined since about half the retail team is gone. Most are actively seeking new roles. This brand used to be culture-focused with an optimistic albeit plausible plan for sales achievement. It quickly slid into absolute chaos and demoralization. I'm glad I left when I did.

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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