Good working environment - Customer Experience Specialist Casper Employee Review

3.0
Feb 25, 2022
Recommend
CEO approval
Business outlook

Pros

Collaborative team, room for growth, company supported benefits/extracurriculars

Cons

Pretty high turnover & change of work processes. CSAT's due to issues that aren't the

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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