Amazing Star-up - Store Manager/Sleep Specialist Casper Employee Review

5.0
Aug 31, 2019
Recommend
CEO approval
Business outlook

Pros

New customers and helping people sleep better

Cons

attitudes and sometimes you cant get CX on the phone

avatar
Casper Response
5y
We're happy that you're happy at Casper. As a growing organization, we're always looking to improve. Your feedback is appreciated.

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

See reviews by: Helpful|Rating|Date|All