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      Casper

      Engaged employer

      Casper reviews

      Potential, but you missed the mark. - Supervisor Casper Employee Review

      3.0
      Aug 14, 2019
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are literally free, and they're not bad either.

      Cons

      You can't expect salespeople to perform on the level of commissioned sales staff without a reward. You're paying your salespeople a measly $13 an hour, when others in the industry who do literally the same thing elsewhere earn upwards of $100k a year. And to those salespeople who earn $13 an hour, what incentive do they have to become better at sales? A measly store bonus if the whole store hits a goal? There is no accountability here.

      avatar
      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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