Trash heap!!! - Store Manager/Sleep Specialist Casper Employee Review

1.0
Jan 14, 2019
Recommend
CEO approval
Business outlook

Pros

Free pillows after a month. Free mattress after six months.

Cons

Horrible pay for work that is done. No real potential for growth from retail stores only applies to corporate positions. Unrealistic expectations. Ignored management complaints. Sending out pointless "do better" memos does nothing for team moral. How about giving me a real incentive to work here because the product does not sell it self. Lifting up 90+ pound mattresses is not what I expected to be doing with my life on a weekly basis. Basically the Amazon of the sleep world.

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Casper Response
7y
Thank you for your feedback from your time with us. We are sorry your experience wasn’t more positive; please know that we strive for continual improvement.

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5.0
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CEO approval
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Pros

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Cons

Not many other than working holidays

2.0
May 12, 2026
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Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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