This company is a Bad Joke & a nightmare - Sleep Specialist Casper Employee Review

1.0
May 11, 2018
Recommend
CEO approval
Business outlook

Pros

Well you get paid on time and Bi-weekly and it's above other retail companies. But this company is underdeveloped and their ideal of a retail pop store setting is a bad joke gone really bad. Walking around pop kiosk store for 8 hours a day can get really boring when you have no customers for hours. Plus your great manager Team doesn't do anything all day but stand around the cash wrap talking to each other or playing on the laptop all day.

Cons

The cons to this Job are many besides the fact your manager Team doesn't do anything but talk to each other & play on a laptop all day. They will send you to the storage room to take care of the shipments that come in on a weekly basis. So you will be lugging mattresses and pillows down flights of stairs to the stock room, while your management team does nothing but play on a laptop. As a Sleep Specialist / Sales Associate you get paid $16/ $17 a-hour depending on if you are Part-Time or Full-Time. For all the extra work they don't tell you, you will be stuck doing, this company should pay it's Associates $20 a-hour.

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Casper Response
5y
Thank you for your honest feedback. We take employee feedback very seriously and will be sure to bring your concerns to the Casper People team

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5.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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