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      Casper

      Engaged employer

      Casper reviews

      Finally a career where you're happy - CX Specialist Casper Employee Review

      5.0
      Sep 1, 2016
      Cx specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits, professional yet relaxed atmosphere, Amazing training and employee investment. Thorough and extensive interview process, Casper values quality over quantity.

      Cons

      Can be a bit unorganized at times but definitely nothing that can't be fixed or handled.

      avatar
      Casper Response
      5y
      Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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      Casper reviewsCasper CX Specialist reviewsCasper review