Amazing hiring process - Customer Experience Specialist Casper Employee Review

5.0
Sep 1, 2016
Recommend
CEO approval
Business outlook

Pros

The hiring process at Casper was incredibly smooth, well organized, friendly, welcoming, and thorough. After about three rounds of interviews, it was clear that they are looking to hire people who are serious about growing this brand and taking serious pride in their work. And it shows! The team here at Casper couldn't be more driven. From the CEO down, the quick growth that the company has had lit a fire underneath everyone from day one and it shows no signs of burning out. I'm extremely happy I made the move to Casper, looking forward to many more amazing years with this company.

Cons

I can't think of any cons to date. From the first phone interview to the brand new office space (whoa, it's nice), everything has been done professionally and with the employees in mind.

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Casper Response
5y
Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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