Not local operations - Director of Sales & Family Service Manager Carriage Services Employee Review

2.0
May 30, 2017
Recommend
CEO approval
Business outlook

Pros

The funeral directors, Family Service staff that I worked with and managed do truly care about families and doing things right by the families they are serving.

Cons

The corporation claims to follow a local operating business model. That works well if they have the right people in place, but they do not. They talk a good game, but micro-manage the local teams. They've hired too many Managing Partners that cannot manage their teams without their division support making decisions for them.

Explore other reviews about Carriage Services

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, diversity, and ability to grow.

Cons

Can run lean at times.

2.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you work with pleasant people and a great manager, as I do, it's a blessing. Helping and caring for families can be rewarding.

Cons

Pay is horrible. My job title has different salaries, depending on where I work. I would make less money working closer to the nearest city and would earn a dollar more if I worked further away. If they advertise a salary on the internet, they will negotiate with you to be paid at a lower salary, despite advertising differently. Corporate doesn't seem to care very much about their "front line" workers. Corporate puts an insane amount of stress on managers and in the long run will cost the company having good, dependable employees.

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