Carriage Services Reviews

Updated Jun 14, 2022

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Found 79 of over 79 reviews

3.3
35%
Recommend to a Friend
68%
Approve of CEO
Carriage Services Chairman, President, and CEO Mel Payne
Mel Payne
34 Ratings
Pros
  • "I thoroughly enjoyed working at Carriage Services(in 5 reviews)

  • "Great working relationships with other employees, decent benefits(in 4 reviews)

  • Cons
  • "Upper management well if they decided to come down once a year or two off their heavenly cloud you can count yourself lucky(in 7 reviews)

  • "very high turnover company, very political culture, turnover tells all(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Former Employee, less than 1 year

      Great potential but poor management all across.

      Jun 9, 2022 - Advance Planning Counselor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great potential to learn the industry, make a living, and potential career.

      Cons

      Poor management all the way from top down. Indirect instructions, poor communications, no team moral. Extremely un-empathic, non transparent directors, managing partners, service managers, to team leads. All good things said from interview, hiring to training. People in this company only cares for themselves and does not care about building a positive work culture. Everything is mean-less unless you make sales.

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    2. 4.0
      Former Employee

      Great Company

      May 23, 2022 - Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay and nice locations

      Cons

      Not open to new ideas

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    3. 4.0
      Former Employee, more than 3 years

      Good Company

      May 19, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay for the most part

      Cons

      Lots of Quotas to meet

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    4. 1.0
      Former Employee, more than 1 year

      Toxic culture with high turnover

      Jun 14, 2022 - Anonymous Employee in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked in the Houston HQ. Nothing a pro other than the above market salary. I guess the higher salary is to retain people who choose money versus their self respect and fairness. If you can tolerate the culture, you will survive. It's either staff who have worked here forever or staff who left within a year or so.

      Cons

      Archaic management. Different rules for different people. Also noticed that the favorites of the Executive Leadership team manages to get their family members hired easily in the higher positions and get away with things. High turnover of staff including management team. The management expects staff to live and breathe this company. Toxic culture and work politics.

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    5. 4.0
      Current Employee, more than 8 years

      -

      Mar 24, 2022 - Funeral Director/Embalmer in Alameda, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and schedule

      Cons

      Management was very numbers driven and not quality driven

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    6. 3.0
      Former Employee, less than 1 year

      Good place

      Mar 24, 2022 - Part Time Funeral Assistant in Corpus Christi, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty laid back job. Great experience. Learned a lot about the death industry.

      Cons

      Families could be hostile and very demanding. Office drama.

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    7. 1.0
      Former Employee, less than 1 year

      Micromanaging at it Finest

      Apr 9, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice Lake Views & Galleria Area

      Cons

      Toxic culture, work-life balance is non-existent.

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    8. 5.0
      Former Employee

      Director Of Support

      Feb 21, 2022 - Director, Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Chris Manceaux was an Excellent VP

      Cons

      Expectations were not always clear

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    9. 5.0
      Current Employee, less than 1 year

      very good company its great

      Feb 16, 2022 - Customer Service Representative in Manama
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good company its great

      Cons

      the best company in bahrain

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    10. 5.0
      Current Employee, more than 10 years

      Carriage Services

      Feb 2, 2022 - Managing Partner in Fort Walton Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great funeral company to work for, benefits are a big plus, flexible hours, with opportunity for growth in professional funeral service.

      Cons

      It can be hard work, & hours, it is a 24-hour 7-day week industry, but rewarding for a person who has a desire to be all they can be in funeral service and that want a stable career.

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    Viewing 1 - 10 of 79 Reviews

    Carriage Services Reviews FAQs

    Carriage Services has an overall rating of 3.3 out of 5, based on over 79 reviews left anonymously by employees. 35% of employees would recommend working at Carriage Services to a friend and 49% have a positive outlook for the business. This rating has improved by 11% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Carriage Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Carriage Services. This rating has improved by 6% over the last 12 months.

    35% of Carriage Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Carriage Services 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

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