Great client service but internal dumpster fire - Anonymous employee CareFirst Employee Review

2.0
Apr 6, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven Compassionate nurses Volunteers and clients are amazing

Cons

It’s all about optics of leadership- they change titles and offices like most people change underwear. The CEO is non existent- he does not engage with staff at all he hides behind his “SLT” club. No flexibility in scheduling, overworked staff and two faced leadership full of broken promises. The board is kept in the dark about what really goes on

Explore other reviews about CareFirst

5.0
Dec 23, 2022
Recommend
CEO approval
Business outlook

Pros

Excellent positive culture Excellent work/life balance Knowledgeable and Talented staff Community oriented Critical thinking is encouraged and rewarded Balanced workload

Cons

Very risk averse Lots of paperwork Lots of bureaucracy Lots of red tape Very long timelines Salary

1.0
Jun 29, 2025
Recommend
CEO approval
Business outlook

Pros

- i liked that there were remote work opportunities

Cons

-leadership and mangement did not seem to value employees, put the blame on them for poor performance instead of looking inward...

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