CareFirst Reviews

2.9

52% would recommend to a friend

(17 total reviews)

Jeff Yockavitch

Not enough data to show CEO approval

58% positive business outlook

CareFirst has an employee rating of 2.9 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CareFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Clinical team members are wonderful to work with to collaboratively help support patients and families. The work is meaningful and rewarding. Rotating holidays for clinicians to be able to spend time with families. Clinicians on average work only one holiday they volunteer for a year. First come basis.Generous time off if you can use it. 401k is up to a 6% company match. More then other companies by 1%. Mental heath group support for staff was available. Starting to phase out due to not having time to attend, patient care comes first as it should. If given advanced notice clinicians are able to shift time in their day to go to appointments. That time will be needed to be made up for that day even if additional hours were worked on different days.

Cons

High caseloads, high acuity, high expectations. Most weeks impossible to work within salaried hours, working over frequently. Hard to make a work life balance that management often encourages and says is possible. Staff get an hour lunch but rarely have time to use it. If lunch is taken its easy to get behind and work later then "scheduled." Most clinicians have learned to have a working lunch. Clinicians never have anyone listening for your patients during a lunch time and may have emergencies or phone calls at anytime during the day. There is a receptionist who takes calls but easily goes to work phone provided for you to answer. Several incentives have been discontinued. Oncall rotation list for case managers to cover any holes that may be needed with little notice. Management micromanage time to meet goals of numbers. May be volunteered to complete admissions with expectations of moving scheduled pts to different days or shifting to LPN schedule for frequency visit. Admissions take about 6 hours of a 7.5 hour day and there are additional correction lists after review. During covering for admissions RN is also expected to continue to manage caseload of up to 16 patients. From emergent visits to phone call needs. Coverage areas are becoming more expansive for a caseload. Up to an hour drive in some instances. Gas and wear on a vehicle can be expensive.

1.0
Jun 29, 2025
Recommend
CEO approval
Business outlook

Pros

- i liked that there were remote work opportunities

Cons

-leadership and mangement did not seem to value employees, put the blame on them for poor performance instead of looking inward...

1.0
Jun 14, 2023

Management is a joke clinicians are amazing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ALL the clinical staff is amazing and bends over backwards to assist the clients and their families

Cons

Management cares more about titles and offices than employees. They “lay-off” employees at the same time they are hiring, especially if you disagree with them. There are several members of management that have no business being managers (untrained and only promoted due to who they get along with). Several Directors want to bend the rules/laws depending on who it pertains to.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 23 CareFirst reviews submitted anonymously by CareFirst employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst is right for you.