Good community spirit amongst staff, good career progression programme - Inbound Customer Service Agent Capita Employee Review

4.0
Feb 10, 2024
Recommend
CEO approval
Business outlook

Pros

The company has a good community feel amongst staff (we are all in it together mentality). The job roll was demanding and stressful at times, but there was good support from other staff, managers and a good training. Best thing about the job was its career progression programme which aimed to bring out the best in you.

Cons

Stressful at times, hard to book holidays for specific days (you must be quick, availabiltiy was a problem when it came to booking days off, especially at short notice)

Explore other reviews about Capita

5.0
Jul 7, 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
Jun 17, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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