Capita Reviews | Glassdoor.ca

Capita Reviews

Updated 22 October, 2017
1,176 reviews

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2.6
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Capita CEO Andy Parker
Andy Parker
303 Ratings

1,176 Employee Reviews

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Pros
Cons
  • Sometimes asked to complete work where senior management do not understand the scope or depth of complexity to a task (in 65 reviews)

  • Work life balance is not as it should be (in 19 reviews)

More Pros and Cons

  1. "Good atmosphere, relaxed Co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AML Administrator
    Former Employee - AML Administrator
    Recommends

    Pros

    Good laid back atmosphere, great people

    Cons

    Lack of training, takes a while to find your feet

    Advice to Management

    A few days training would be nice


  2. "large multi-d consultancy but slightly over confident"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - APM
    Former Employee - APM
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than 3 years)

    Pros

    innovative in their business development practices, get interesting projects and that is valuable experience for someone in the early stages of their career

    Cons

    remuneration is not competitive, there is a slight degree of overconfidence when it comes to their own ability, coming from management and filtering right down to lower staff.

    Advice to Management

    pay better!


  3. Helpful (1)

    "Capita Novus Programme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Software Developer in London, England (UK)
    Current Employee - Junior Software Developer in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Capita (More than a year)

    Pros

    Intensive training at capita will give you better understanding of Software development. Practical work will help you to adapt to real environment.

    Cons

    Need to have faster response on any novus requests.

    Advice to Management

    Needs to improve the capita desktop logging security


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good local job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good team members, weekends off

    Cons

    Paid very low wages, high staff turn over


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Pune (India)
    Current Employee - Operations Manager in Pune (India)
    Recommends

    I have been working at Capita full-time (More than 3 years)

    Pros

    excellent Senior Management with a great vision

    Cons

    Equal payment opportunities do not exist

    Advice to Management

    Please look at being fair


  7. "Seeing changes with in a FTSE 250"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Partner in Leeds, England (UK)
    Current Employee - Research Partner in Leeds, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than a year)

    Pros

    I work within a great part of capita with a great team attitude. My line manager is good to work with/for. I have flexibility with the view of getting your work done and do your best to exceed KPI's and we will treat you like an adult and won't micromanage you. I get to gain experience working at a high level and working with industry leaders.

    Cons

    Sometimes the Pay can seem low compared to the external market.


  8. "Good, but less utilisation of resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Analyst in Haveli (India)
    Current Employee - Service Desk Analyst in Haveli (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (Less than a year)

    Pros

    Open work culture, good communication between juniors and seniors, onshore opportunity if a new project, CSR and offsite activities well organised

    Cons

    Outdated technology, need to improve on resource management, utilising experience resources more efficiently. Nothing much to say in cons as these are some drawbacks


  9. "ANON"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita full-time

    Pros

    Good People, Varied Projects, Benefits

    Cons

    Career growth, Pension could be better


  10. "PIP Disabity Assessor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Assessor in Derby, England (UK)
    Current Employee - Disability Assessor in Derby, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capita part-time

    Pros

    Good training, reasonable salary, efficient support services and infrastructure

    Cons

    Paid for 22.5 hours and since finished training 3 months ago have worked closer to 40 hour week. Too many assessments too soon into the job. Stuck on the computer for too many hours, not sure how full-timers manage!

    Advice to Management

    Access to more exemplary reports would have been helpful. Gradual increase of assessments. Take notice when staff tell you they are working too many hours


  11. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Capita Experience Advisor in Rotherham, England (UK)
    Current Employee - Capita Experience Advisor in Rotherham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita part-time (More than a year)

    Pros

    Good friendly people, managers are there to help , money

    Cons

    Boring , no changes to the job

    Advice to Management

    Some are better than others and some have there favourites


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