Service Desk Analysis - be wary of every move you make - Service Desk Analyst Capita Employee Review

3.0
Jun 30, 2014
Recommend
CEO approval
Business outlook

Pros

The benefit of working at Capita for me was to learn what and how a call center agents handle our requests, complaints, enquire and advise. As I got to work for a big company like Capita, reasonable pay

Cons

Lack of training, no progression, no management support

Explore other reviews about Capita

5.0
Jul 7, 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
Jun 17, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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