Rail Traffic Controller (Train Dispatcher) - Rail Traffic Controller (Train Dispatcher) CSX Employee Review

4.0
Apr 23, 2015
Recommend
CEO approval
Business outlook

Pros

Handsome salary. Fast-paced job. No two days are the same. VERY responsible position. You will get creative and use your critical thinking skills on this job! Generous time off (when you have the time and seniority accrued). Indoor, in a temperature-controlled environment (you're out of the elements).

Cons

Ever-changing schedule and shift-work for newer employees (and those with low seniority) - evenings, nights, weekends, and holidays. Stressful job - comparable to an air-traffic-controller, but still much different. Have had many former ATC's claim that there are significantly more variables to consider when compared with train dispatching: fuel, tonnage, train length, outside temperature, track conditions, speed restrictions, signal and grade crossing issues, hours of service, physical characteristics, track maintenance and congestion, too many trains on line-of-road to be adequately handled, and no room in the respective rail yards, until other trains depart ahead. Some have left to pursue ATC. Others (non-ATC) have left to pursue other opportunities (internal and external). This job is not for everyone.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

Cons

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

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