Customer Service Account Coordinator - Customer Service Account Coordinator CSX Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business outlook

Pros

The money is good. I also enjoyed the co-workers and friends I made while working with this company.

Cons

The managers need to know their personnel and strive to build scenery among their teams.

Explore other reviews about CSX

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

Cons

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

1.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Simple business model which is dependent on customer service.

Cons

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

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