CSR - Customer Service Representative (CSR) CMC Markets Employee Review

1.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive team and friendly culture in the Canadian office

Cons

- Management in UK is BS - Generally the clients were ruder and less educated than I worked with banks’ - Even lower pay than call centre from any of the Big 6 banks

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CMC Markets Response
6d
Thank you for your input regarding compensation. We understand how meaningful this is, and we want to ensure fairness and transparency in how we reward our people. As we regularly review our packages to remain competitive and aligned with our global talent strategy, your feedback will help us continue to improve. I’m sorry to hear that your interactions with management haven’t met your expectations. Leadership, communication and accountability are central to our culture, and we are actively enhancing our training, coaching and feedback mechanisms to support our teams better. HR Team at CMC Markets

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5.0
May 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supports employee growth, great benefits

Cons

Changes happen often and quickly and not ideal for people who just want to check in and out of a 9-5 job

5.0
Jul 22, 2015
Recommend
CEO approval
Business outlook

Pros

The sold to another business but it was a great place to be.

Cons

Not a lot of people so it got boring sometimes

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