Genuinely cares about it’s employees - Customer Experience Specialist CHEP Employee Review

5.0
Jul 21, 2025
Recommend
CEO approval
Business outlook

Pros

The company is genuinely committed to employee well-being and places a strong emphasis on work-life balance. There’s a high level of flexibility, and employees are given the autonomy to manage their workload in a way that suits them. Internal development is a clear priority, with plenty of opportunities to grow and move within the business. Recognition is also a strong part of the culture—people’s contributions are regularly acknowledged and appreciated.

Cons

Due to the size of the business, change management can be a little slower. Implementing new ideas or ways of working often takes time, and the organisation isn’t as agile as some smaller or more fast-paced companies.

Explore other reviews about CHEP

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Provided unlimited safety equipment, ie gloves, ear plugs etc and new boots every year. They have a good benefits package with good health insurance. They work with you when situations come up. They'll give you opportunities for advancement. They literally bend over backwards for you. If you can't make it there, you need to do a little self reflection.

Cons

The only one I can think of is what happened to us. They'll sell out to a 3rd party company and your out of a job.

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CHEP Response
2mo
Safety is at the heart of everything we do, thank you for highlighting it. Creating a workplace where everyone feels safe, valued and supported remains one of our strongest commitments. We’re grateful for your contributions during your time here.
2.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

Strong legacy brand and market position in supply chain and logistics Talented, experienced employees who are highly committed and knowledgeable Historically autonomous roles, allowing individuals to operate independently and add value Opportunities for cross-functional exposure in a large, complex organization Meaningful work when alignment exists between strategy and execution

Cons

Leadership misalignment, with conflicting priorities between growth initiatives and cost reduction Erosion of trust in senior leadership, negatively impacting morale and engagement High-pressure environment contributing to burnout for some teams Inconsistent decision-making, making long-term planning and execution difficult Loss of institutional knowledge due to layoffs and attrition Culture has shifted toward a more transactional, finance-driven model, at the expense of collaboration

1
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CHEP Response
4mo
Trust and open communication are essential to any healthy culture, and we appreciate you sharing your perspective. Thank you!
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