New Leadership has Ruined CHEP Culture - National Account Manager CHEP Employee Review

1.0
Oct 16, 2025
Recommend
CEO approval
Business outlook

Pros

Great Benefits and paid time off.

Cons

The Culture, cohesion, positive belief, and togetherness that once defined CHEP could not be more deflated and eroded at this point in time. The sad truth to this reality falls back on upper management and higher ups without a doubt. What these incredibly intelligent individuals fail to realize, is that their once-impeccable business model is sinking and has been for quite some time now. Our US Spec (pooled) pallet that we offer most of our customers are getting worse and worse without reinvesting more capital on inventory that meets major retailer requirements. The recent layoffs in summer of 2025 have done nothing but worsen the culture and work place environment amongst us employees as well. The sad truth and reality is that half (or more) of us have realized that CHEP is not a final destination but rather a stepping stone we are all going to eventually end up using to find a much better place to be employed and call home. What CHEP used to be is a fond, distant memory compared to what the new higher up’s have built these last 12-18 months.

Explore other reviews about CHEP

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Provided unlimited safety equipment, ie gloves, ear plugs etc and new boots every year. They have a good benefits package with good health insurance. They work with you when situations come up. They'll give you opportunities for advancement. They literally bend over backwards for you. If you can't make it there, you need to do a little self reflection.

Cons

The only one I can think of is what happened to us. They'll sell out to a 3rd party company and your out of a job.

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CHEP Response
2mo
Safety is at the heart of everything we do, thank you for highlighting it. Creating a workplace where everyone feels safe, valued and supported remains one of our strongest commitments. We’re grateful for your contributions during your time here.
4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing people, and benefits. I’ve had some really strong leaders at this company that have helped me grow. This is a fast paced environment.

Cons

High level leadership sometimes does not communicate the long term vision well. Getting pulled in different directions.

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