Sep 8, 2019
CFIB / FCEI Response
6yWow, what a nice comment. You’ve made my week! You are absolutely right about the benefits of working for an organization that makes a difference. It is the reason I’ve been at CFIB for 25 years and we have so many other long-term colleagues in every part of the organization. We all need to work to earn a good living to support ourselves and our families, but more and more Canadians want their job to help make a difference in the world. Working to support entrepreneurs and allowing them to focus more of their time and resources on growing their firms and hiring people really feels good.
I’m pleased that you have found a dedicated group of colleagues and a supportive management team. We take this very seriously. And I also paid close attention to your comments on our scripted presentation. I know that it is not always easy for any of us to memorize several paragraphs of text (and it is even harder for me when I hit 50). Still, to protect the integrity of the organization, it is important that we give all business owners a common understanding of the benefits, and sometimes the limitations, of membership. This is why we’ve recently launched a new presentation, which reduces the sections that need to be memorized and replaces them with a way to present a common message while allowing flexibility in how it is communicated.
Thanks again for the comments and please don’t be shy to share any suggestions for improvements directly with me. Our entire senior management team spent two days pouring over the results of a staff survey and I read every one of the 60 pages of comments from well-over half of our 400 staff.
Dan Kelly
President and CEO