Company with no direction and lacking product fit - Marketing Bus.com Employee Review

1.0
Oct 21, 2018
Recommend
CEO approval
Business outlook

Pros

Funding from Silicon Valley (which they're burning quickly)

Cons

On the surface everything looks good and perfect but when you work here and get into the details of the business and product you quickly realize the massive holes in this business. The main issue is that the company does not understand the industry and does not have a product fit. They have an idealistic view of disrupting the bus industry but they can't control quality of service or pricing with the bus companies they sign up. Clients book and then we had to scramble to find the buses, frequently having no clue at all what kind of bus we were getting the client. If a client had a bad experience there was absolutely no way to really know. Then they had to look outside of the companies they had agreements with to fulfill last minute requests. The founders are smart guys and have good intention but cover up the fact to employees, clients and investors that they haven't figured out the industry at all. They're constantly blindsided by the lack of knowledge of how bus companies operate in different territories. Consistently putting out fires is not fun. Which is why repeat business is rare.

Explore other reviews about Bus.com

2.0
Dec 8, 2022
Recommend
CEO approval
Business outlook

Pros

Remote first based which is great if you like to keep your head down and work. Great collaborative teammates as well.

Cons

Compensation is on the lower side.

2.0
Nov 17, 2025
Recommend
CEO approval
Business outlook

Pros

Good team and remote work flexibility

Cons

Unorganized Got fired on borderline illegal circumstances

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