Pros
Eventually management in this company will see the big picture Reasonable benefits and compensation package
Cons
3 years with little or no feedback or communication other than Hr required surveys Broadridge fails to realize their people are their greatest resource-almost as if they believe disposable people makes more business sense than people management Serious turnover leaving promises of change in the department unanswered Sr. mgt oblivious to the incompetency of middle management left over from ADP-little or no people mgt skills. Archaic technologies and means of servicing clients. If clients new what went on behind the scenes, they would be horrified. Client records and TINs left out in the open, data lost. 1 in 4 employees in department leave within 8 months due to heavy workload with repetition and stress of making mistakes. Due to archaic business practices, 1 over-site can cost tens of thousands making the stress unbearable for most Client Service Reps. Incredibly difficult to make any changes in department due to lack of communication and interest from outside departments. Director (old ADP middle mgt) interested in self-promotion and covering everything with a "band-aid" rather than solving the fundamental issues. Ridiculous "cheer leader" mentality for a team not given the proper resources.
