Great Place to Work - Anonymous employee Brightspeed Employee Review

4.0
Mar 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good benefits -Overall direction seems to be Great -The new products are actually awesome -Fantastic local team -Pay for the area is definitely not the worst. -Local culture is awesome from most people. It's very supportive and most people are willing to teach and learn.

Cons

-Old heads are VERY adverse to change and a lot of them are so negative it's crazy. -If you're scared of work and overtime, this place isn't for you. This is a business that doesn't stop. Everyone wants service 24/7, and it's important to know that before you begin. If you've got a good supervisor, they will work with you, but sometimes you just have to work the OT, or the crappy schedule. It is what it is. -Sometimes there are just too many captains and not enough sailors. If we are going to make procedure changes, at least let local management have some flexibility to modify as they see fit -Some work groups are seriously understaffed. Brightspeed seems to currently be figuring out exactly how many people they actually need in certain positions, but man would I just like that to be a truth they tell us instead of leaving us to assume. -Previous companies that ran the plant flat out sucked, and it's hard to work through that stigma on a employee to customer level. Not everyone is a fan because of the way past companies treated them. -I catch myself on occasion wondering if upper management really knows what I or my coworkers do every day to fix problems, complete work, etc.

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Brightspeed Response
1y
We can't thank you enough for taking the time to share such thorough and detailed feedback about your experience. i strongly encourage you to share your thoughts with management and HR to help us continue to improve. We appreciate you!

Explore other reviews about Brightspeed

5.0
Dec 31, 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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