Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 23 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "85% are remote People are great!" ((in 19 reviews)); "Work Life balance is great" ((in 11 reviews)); "The people are nice and work from home is good option" ((in 9 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 5 reviews)); "Long hours because everything is unorganized." ((in 5 reviews)); "High Stress: Dealing with frustrated customers and high call volumes most definitely will lead to burnout." ((in 3 reviews))

What are employees saying about Brightspeed redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed redundancy and their outlook for job security at Brightspeed in 2026.

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Brightspeed

Brightspeed Reviews

3.2

53% would recommend to a friend

(246 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.5

Compensation and benefits

3.3

Work/Life balance

3.1

Culture and values

3.1

Senior management

3.0

Career opportunities

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Jun 16, 2026

Low-pressure job but lacks clear communication

Osp engineer ii

Recommend

CEO approval

Business outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

3.0

Mar 25, 2026

Good workplace but constant changes

Support manager

Recommend

CEO approval

Business outlook

Pros

Brighstpeed is a good place to work.

Cons

Constant internal changes. Pay could be better.

3.0

Mar 4, 2026

D2D Sales Rep

Outside sales representative

Recommend

CEO approval

Business outlook

Pros

Diverse Markets, good comp, abundant leads

Cons

Commission only, saturated markets and leads

Viewing 1 - 3 of 246 Reviews

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Jobs at Brightspeed

Customer Service Technician

Customer Service Technician

Montpelier, VA

View job

Customer Service Technician

Customer Service Technician