Terrible, Negative Experience - Do Not Recommend - Financial Systems Analyst Brightspeed Employee Review

1.0
Jan 29, 2024
Recommend
CEO approval
Business outlook

Pros

It’s difficult to think of any pros at this time. Working for this company ruined my life and I’m still in the process of trying to rebuild it.

Cons

Poor management, discriminatory practices, unfair expectations…it’s a long list. I was a veteran of the telecom industry who was hired to support the company’s billing system. I came to Brightspeed with 20+ years of experience working with other billing systems at two other large telecom providers. My work and efforts were never supported by the Billing Systems Manager. If you combine this with the discrimination that I encountered by not being the same nationality as the billing system developers on the team, it was a very hostile and toxic work environment. I feel like there was a target on my back from day 1. I lost my job in Nov 2023 after only 5 months and I am still trying to recover from it professionally and mentally. There is a lot more that I could include here, as I was truly mistreated on a professional level and made to feel like I had no value whatsoever. If my experience is indicative of the “Brightspeed way,” I wouldn’t recommend the company to my worst enemy.

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Brightspeed Response
2y
It's unfortunate that you had a negative experience in your short time at Brightspeed. We wish you the best of luck in your future endeavors.

Explore other reviews about Brightspeed

5.0
Dec 31, 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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