Great culture and opportunity!! - Senior Account Manager Brightspeed Employee Review

5.0
Mar 23, 2023
Recommend
CEO approval
Business outlook

Pros

Growing company with a leadership team who listens and wants to do things right for their employees AND the customer! Growth mindset - but patience in doing so to make sure it's done right! Excellent culture - positivity from top down! Leadership is very approachable and values employee input. Competitive Pay and Compensation Plan. Resources and support teams who want to help you succeed!

Cons

No cons - but note - this is a new company so there are some kinks to be worked out. However, leadership recognizes and acknowledges the challenges openly and is committed to improvement. And yes, the portfolio of services is limited at this time , but leadership wanted to "do no harm" Day 1. They have a solid roadmap to add more solutions, add necessary resources, and improve systems and process very soon to help the company continue to grow and to allow the employees to be successful!

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Brightspeed Response
3y
We appreciate you taking the time to share such detailed feedback about your experience at Brightspeed! Transparent communication by our senior leadership team is a key part of our belief that People Matter. Thank you for your contributions to our continued growth!

Explore other reviews about Brightspeed

5.0
Dec 31, 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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