May 21, 2020
Anonymous employee
Branch Response
5yWe're incredibly sorry to hear your feedback and appreciate you taking the time to voice it. I understand that it is difficult when someone is let go, and might create feelings of animosity despite what was otherwise a good experience, but we value your input and take feedback seriously. We are disappointed that you felt that your experience was not valued. Saying goodbye to our team members was an incredibly difficult decision and one that happened because of the effects of COVID-19. This doesn't make it any easier. We strongly believed that if we are aggressive, early enough, that we stand a better chance to prepare for what economists believe will be one of the greatest economic downturns that the world has experienced. We’re living in an unprecedented time with things changing every day.
For those affected, we’ve done everything we could to make sure they’re put in a position to quickly find new jobs and stay healthy during this crisis. I would say that while I admit we can do better, especially during these hard times, the past few years have seen a dramatic improvement in the number of resources we put on employee growth and support, from increasing development budgets to frequent manager and leadership trainings, to having ERGs, to many opportunities for employees who want to switch teams and try out new roles.
The leadership encourages and emphasizes the importance of work life balance and overall mental health of employees. We strongly advocate for employees to take vacations and down time from work to enable them to sustain performance, productivity, creativity and prevent burnout. If you would like to discuss your feedback in greater detail so we can improve, please email hr@branch.io