2.0
Jul 13, 2016
Anonymous employee
Former employee, more than 10 years
Westborough, MA
Recommend
CEO approval
Business outlook
Pros
The company had a family like feel, employees were treated well and had fun. Good benefits, solid discount. I planned on being a lifer. Two years ago my review would have been 5 stars.
Cons
The company sadly changed direction in 2015. Huge layoffs primarily flew under the radar due to a staggered approach. Hundreds have been laid off and they are currently outsourcing all call center jobs to the Philippines. After Dr. Bose became sick and eventually passed, everything went down hill. A stagnant product line and poor management decisions with product marketing really sank the company. They will rebound but it will take years. The brand and reputation has been bruised badly.