Pros
Some really great people, and the founders definitely wanted to create a fun environment when they started out
Cons
At the end of the day I'm sure it's fine for a lot of people but, basically as the years went by it's fallen apart. No direction. No identity of what the company is or should be was ever communicated. Then they fired everyone save for bare bones marketing and engineering teams.
They've spent probably millions on at least 3 rebranding attempts over 5+ years, none of which has seen the light of day.
It's owned by private equity and ever since they went fully remote in 2020, it's become increasingly splintered where basically your entire day is trying to figure who might be the right person to talk to or what the right platform / product (essentially which test account) is going to show you what the status is of thing you're trying to improve. You may or may not hear back from the person you need to talk to... meanwhile you're stuck looking at a page that won't load because you're browser has cached there wrong staging or prod user session. Logging in (or attempting to log in) to various staging and production platforms literally took up 35% of my day if not more. There is no product team anymore, it's one person and the CEO, who I guess you have to volunteer to impress in order to get ahead? He buddies up to someone like a new CMO or whoever it might be, then realizes they aren't turning things around, then fires them.
"Unlimited" vacation offered which almost everyone was too afraid to take.
