Great Product, Poor Culture - Account Executive Birdeye Employee Review

1.0
May 25, 2021
Recommend
CEO approval
Business outlook

Pros

-The product really is the best in the ORM space -Senior leadership willing to help for bigger deals

Cons

-Big reason why I joined Birdeye was one of their values -- "Family Spirit." Unfortunately, I found the culture here to be nearly the complete opposite. I felt like more of an army grunt reporting to a lieutenant than I did as a part of a family -In all of my years as an Account Executive, I've never been more micro-managed than I was here. Deals were taken over by leadership and every email sent to prospects needed to be checked by management -When minor mistakes were made, the response from management was typically belittling you as an AE rather than coaching

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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