Birdeye

Complete 180 from when I started and I'm so disappointed about it - Account Executive Birdeye Employee Review

1.0

Aug 20, 2020

Recommend

CEO approval

Business outlook

Pros

The people! I worked in the Dallas office and honestly my coworkers are the reason I stayed so long. I made friendships that will last and I am so grateful for that. There are snacks and lunches on Fridays which is cool too. When I started it was all rainbows and butterflies and it was a great way to get sales experience straight out of college. My direct manager was an amazing leader and they helped me to succeed from the day that I walked in the door. The VP of sales Sarah is a rockstar and a great leader as well. Direct managers work hard to keep up the morale and personally train in the specific areas you need help with.

Cons

I'm going to make it short and sweet. -Upper management does not care about their employees only money in their pocket -Morale is low, lower than normal working from home -No work life balance at all, when you weren't at work you were still working -No transparency ever -Mental health down the drain and no one cares The bottom line is that the entire sales floor is so exhausted. They are mentally drained and burnt out.

Birdeye Response

Thanks for taking the time to provide your feedback. Covid definitely changed the way we operated and it was not what I expected going into 2020. However really excited to share that because of our speed and ability to pivot, we came out of Q3 stronger and have started Q4 with a bang. I'm extremely proud of the hard work the SMB team has put in. Thank you for being a part of this team, and I wish you nothing but success in your next position. - Sarah Bennett, VP Sales, SMB

Complete 180 from when I started and I'm so disappointed about it - Account Executive Birdeye Employee Review

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