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      Birdeye

      Engaged employer

      Birdeye reviews

      Customer obsession - Customer Success Birdeye Employee Review

      5.0
      Mar 5, 2020
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work environment and huge focus on customer happiness which personally gives me job satisfaction.

      Cons

      We need to hire more people so there is we can continue to provide world-class customer service.

      Explore other reviews about Birdeye

      5.0
      Feb 26, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Really enjoying my time here, lot of great people and really good product market fit.

      Cons

      There is a very competitive market landscape.

      4.0
      Jun 13, 2026
      Commercial account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product. Constant innovation and forward thinking company.

      Cons

      Things move very fast. Many leadership changes and deal cycles can vary.

      1
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