Birdeye

3 stars only for my initial times! - Customer Success Specialist Birdeye Employee Review

3.0

Jun 27, 2019

Customer success specialist

Recommend

CEO approval

Business outlook

Pros

I liked the product. The people I worked with onshore were good too. Fast paced.

Cons

Lately, There has been some dirty politics going on, that takes away all the energy and good reasons to come and work. Politics is everywhere but considering it is a startup, you would not feel like you are learning or growing in any way. Management here in this section has changed for the worse. The best part they know, they can get away with almost anything in the name of numbers and what on. Culture &values 4 stars - because HR :)

Birdeye Response

Thank you for your feedback! There are indeed some pains of a fast-paced startup and it’s not easy to continue being the #1 company in reputation management. We recently made some changes in our team structure to drive our core cultural value of Employee happiness and Family spirit. We want all of our team members to remain happy and engaged. Please feel free to connect with me anytime to discuss ideas on ways the team can improve.

3 stars only for my initial times! - Customer Success Specialist Birdeye Employee Review

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