Fantastic opportunity with a fast-growing company! - Customer Success Manager Birdeye Employee Review

5.0
Sep 11, 2018
Recommend
CEO approval
Business outlook

Pros

Very easy-going atmosphere Great sense of team work Actually selling/supporting a product that works! Customers enjoy our product, so interactions are usually very positive Lots of office perks

Cons

It's fast-paced and hectic, all of which are typical of a company that's struggling to keep up with how successful they are and how fast they are growing. You need to be flexible and proactive, and if you already are this might actually end up being a pro.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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