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      Best Practice Software

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      Best Practice Software reviews

      A strong legacy, but a declining culture - Software Engineer Best Practice Software Employee Review

      2.0
      Jun 25, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Best Practice has a strong legacy as a leader in Australian healthcare. They've made a great impact to the industry over many years and has historically earned a reputation for strong customer focus. The company also offers excellent work-life balance, including flexible working arrangements and work-from-home opportunities, which I genuinely appreciated. Unfortunately, more recent organisational changes have not reflected those same strengths in my experience.

      Cons

      By the time I left the company, I felt the culture had deteriorated significantly. The company seemed to lose a clear sense of strategic direction, and leadership became increasingly inconsistent. Behaviours that damaged trust and collaboration were tolerated, making the workplace increasingly stressful and unsettled. This was particularly disappointing because many employees and leaders remained genuinely committed to the company's success. I also witnessed the departure of many talented and experienced colleagues, which was a significant loss for the business. For these reasons, I could not, in good conscience, recommend the company to a friend at present.

      Best Practice Software Response
      2d
      Thank you for your feedback. While we are disappointed that your experience did not reflect what we strive for in terms of our values and culture, which is building a culture that our people love, we appreciate you taking the time to share it. We are on a journey of change, and feedback like yours helps inform that journey. We are steadfast in our commitment to strengthening and rebuilding our culture, optimising our customers' experience, working together for success and continuously improving the experience of working at Bp. We wish you all the best for the future.

      Explore other reviews about Best Practice Software

      4.0
      Jun 9, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Flexibility: Enjoy flexible remote work options for a better work-life balance. Meaningful Impact: Build software that directly improves patient care and saves lives. Competitive Pay: Receive attractive salaries and comprehensive health benefits. Continuous Innovation: Work at the cutting edge of tech and healthcare. Strong Job Security: Join a stable, recession-resistant, and growing industry.

      Cons

      Strict Regulations: Navigating complex compliance standards like HIPAA can be highly stressful and slow down development. High-Stakes Pressure: Software bugs can directly impact patient safety, creating a high-pressure work environment. Slow Development Cycles: Extensive testing and regulatory approvals often lead to longer release cycles and less agile workflows. Complex Domain Knowledge: Engineers must constantly learn difficult medical terminology and intricate clinical workflows. Legacy Tech Stacks: Many healthcare systems rely on outdated technology, which can be frustrating for developers wanting to use modern tools.

      Best Practice Software Response
      2w
      Thank you for taking the time to share your feedback. We are glad to hear that our work-from-home models provide you with the flexibility you need. We also appreciate your comments about the pressures and complexities of the health technology industry, especially since we specialise in healthcare. Delivering solutions that support our customers and the community comes with significant responsibility, and we are committed to continuously improving our support for our team while maintaining the high standards that our customers and the wider community rely on. We value your contributions and thank you for being a part of the team and the journey we are currently on.
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was a great company until about one year ago, where it took a big nose dive. The leadership team pivoted yet again about direction, and then blamed all the staff who were doing what they were told in the previous pivot for being where they were.

      Cons

      Well, team spirit is non- existent. The workforce is full of bullies at a senior level. Sometimes nice to your face but then you hear what they are saying. Senior leadership people smirking in video conferences, belittling people. Horrible, horrible place. This is why I will not identify myself.

      1
      Best Practice Software Response
      1w
      Thank you for your feedback. We are disappointed to hear this was your experience. We take concerns relating to workplace culture and diversity, our values and respectful behaviour seriously and remain committed to providing a safe and supportive environment for all of our team members, which helps us achieve a culture that our people love. As we evolve through this period of change and transformation, we will continue to listen, learn, and improve. We wish you well in the future
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