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Best Practice Software

Engaged employer

Best Practice Software Reviews

3.6

72% would recommend to a friend

(18 total reviews)

Dr Frank Pyefinch

83% approve of CEO

58% positive business outlook

Best Practice Software has an employee rating of 3.6 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Practice Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
Jun 15, 2026

Toxic environment with poor leadership and bullying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was a great company until about one year ago, where it took a big nose dive. The leadership team pivoted yet again about direction, and then blamed all the staff who were doing what they were told in the previous pivot for being where they were.

Cons

Well, team spirit is non- existent. The workforce is full of bullies at a senior level. Sometimes nice to your face but then you hear what they are saying. Senior leadership people smirking in video conferences, belittling people. Horrible, horrible place. This is why I will not identify myself.

Best Practice Software Response
1w
Thank you for your feedback. We are disappointed to hear this was your experience. We take concerns relating to workplace culture and diversity, our values and respectful behaviour seriously and remain committed to providing a safe and supportive environment for all of our team members, which helps us achieve a culture that our people love. As we evolve through this period of change and transformation, we will continue to listen, learn, and improve. We wish you well in the future
1.0
Jan 24, 2026

A company with no morals

Recommend
CEO approval
Business outlook

Pros

Once in a while bbq or pizza day instead of muchly early remuneration.

Cons

Management are all over the place and it all seems to be who you know or a related to that matters.

Best Practice Software Response
2w
Thank you for your feedback. While we are disappointed to hear your experience was not a positive one, we appreciate you taking the time to share your views. Feedback such as you have provided helps us ensure we work to achieve our values and create a culture our people love.
5.0
Apr 12, 2022
Recommend
CEO approval
Business outlook

Pros

Fantastic Australian grown business with a great culture, delivering the best of breed healthcare solutions to the Australian Healthcare Market. Flexible WFH arrangements, focus on high output but within standard business hours, very supportive of mothers returning to work and the numerous staff members who work from remote locations. Lots of opportunity for growth and career enhancement. Always listens to ideas put forward and willing to adopt them!

Cons

Cannot name any, the owners are extremely supportive and have a long history of looking after their employees and providing great products and services.

Best Practice Software Response
3y
Thank you for taking the time to review Best Practice Software and I would like to apologise for the delay in this response. It's great to hear that you like the flexible (hybrid) work environment we have adopted. As a business, we're always striving to provide an environment that encourages career growth, so it is nice to have this recognised by a current team member.
Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Best Practice Software reviews submitted anonymously by Best Practice Software employees. Read employee reviews and ratings on Glassdoor to decide if Best Practice Software is right for you.