It's just okay - Technical Support Analyst Bentley Systems Employee Review

3.0
Aug 26, 2011
Recommend
CEO approval
Business outlook

Pros

* Small software company where I worked was bought by Bentley 3 yrs ago as part of their 'acquisition mania'. They kept most of us and in the same little office, and I'm grateful to have a job in this economy. * Flexible about working in office or telecommuting

Cons

* Big big bureacracy. Leads to much confusion about policies and who's responsible for what * Colleagues not always friendly to 'lowly' Tech Support peeps * My BIG complaint: new tech support ticket tracking software was just implemented that tracks our every move. I have to tell it when I go to the bathroom! This is no way to treat people you respect.

Explore other reviews about Bentley Systems

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great welcoming culture. Everyone takes a personal accountability in you having a good experience. Great values and impact across the globe. Glad I made the move.

Cons

Could improve the onboarding and offer process to be more seamless.

4.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

The company has great culture. The leadership is good. Great work-life balance.

Cons

The compensation is not market competitive for similar companies in infrastructure technology sector. At or below market.

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