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Benchmark International

Engaged employer

Terrible Ethics and Environment Breeds Low Morale - Telemarketer Benchmark International Employee Review

1.0
Sep 26, 2019
Recommend
CEO approval
Business outlook

Pros

Well you're next to the International Mall, so there's that.

Cons

This company was the worst I had worked for. I learned a lot about how not to treat other human beings. You're highly micro managed and you get scolded for being 1 minute late and get talked to about not being reliable. I remember once right after hurricane Irma hit, the management company closed the building, this was on a Friday (rightfully-so). Many people were without power and there was lots of flooding. The CEO called the management company and threatened them to open the building so that we could come in and work. Let me repeat that again - THE CEO THREATENED THE MANAGEMENT COMPANY TO OPEN THE BUILDING!!! So we had to come in (we were the only ones in the building), those of us who couldn't make it (because of flooding or whatever the case after a natural disaster) had to take PTO, and if you didn't have the PTO they docked your pay. Meanwhile the CEO flew to New York with his family because they did as many others did while Irma was on its approach, they evacuated. This was singlehandedly what did it for me. I can't work for a company that doesn't hold the well-being of their employees seriously. Benchmark teaches you nothing. You learn everything on the job and this only comes after a ton of rejection and having you're numbers scolded at (I recall in meetings the CEO made some of the women cry after talking to them about their numbers). They give you the minimum salary (35K) and the bonuses, if you ever attain one are abysmal. On another note, I was late once because of a fatal accident on the interstate and I was taken into an office and told I had to account for the possibility of accidents on the road. It's not enough to leave early enough to get their on time, you also have to leave earlier to account for FATAL CAR ACCIDENTS! Also, they use burner phones and have an associate speak to a prospect (pretending to be an old client, singing benchmarks praises) to get them to engage with benchmark. It's no secret. They like to hire young, they like to hire "go-getters," so they can squeeze every ounce of work ethic they have because they know those people will apply themselves. However, there is no reciprocity (in my 2 years I never once received a raise, not one) and they will work you to the bone. They know they have high turnover and thats why they want young go-getters. It's so they can utilize you and get your best efforts before you decide the juice isn't worth the squeeze and eventually find something better. If you're thinking of applying here, dont. If you're currently working here, get out! If you're thinking of engaging benchmark, please look elsewhere.

Explore other reviews about Benchmark International

5.0
Dec 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Hands on access to clients. You aren't just shuffling paperwork for someone else's portfolio *fair commission structure *clearly defined metrics and goals

Cons

I have mostly positive things to say, but access to more training could be beneficial. I've worked in bad offices before where bickering, politics, and a general lack of guidance was rampant. This is not one of those places.

1
2.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

Decent starting place out of college

Cons

Barely any room for growth It is very obvious why there is such high turnover but they dont care and the DO department is poorly managed and looked down upon by the other departments. Commission structure is almost impossible to hit and management only cares about your KPIs. Completely in office position when could be a hybrid model but only because they want to micromanage you. Team leads have to herd the floor and are constantly asking employees to be quiet even though they start side conversation amongst themselves half the time. I would not recommend working here at any point of your career because you will inevitably be stuck with no room to grow.

2
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