Stay away. Not a friendly company. - Co-Manager Bath & Body Works Employee Review

1.0
Jan 16, 2016
Recommend
CEO approval
Business outlook

Pros

None really. It's just another retailer. Discount can be nice but the sale always out weighs it. It's a no win.

Cons

No balance. Expectations are high and unachievable. Managers will talk about other managers behind their backs. If you ask questions to better yourself, secretly your chastised. They have no qualms writing you up for the smallest things. Clock out a minute early, documented conversation. Stay late they have a problem. Leave on time your not dedicated. "goals" every two hours are crazy. If your scheduled to work it's very easy to be called and say don't come to work since sales are not being met. It has not been uncommon to have 1 manager and 1 associate work alone on a Friday due to slow sales. Key Performance Indicators are unobtainable at times when working with customers for three minutes or less. $10 an hour is nice but NOT competitive in the mall. Recently the company dropped all assistant salaried managers and replaced them with $14 hourly supervisors. A free lotion or spray here and there is nice but it's not worth the stress. Floor sets are suppose to be until 1-2am. They end up being from 7pm until 7am then they expect you back in only hours afterwards. Company culture is not friendly. Corporate management doesn't understand what happens at the store level and the difficulties and challenges teams are faced with. Mid-level management above stores can be very unsupportive in times of need. And the management bonus structure, is impossible to obtain.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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