Your Experience Will Be Your Own - Store Manager Bath & Body Works Employee Review

2.0
Oct 14, 2010
Recommend
CEO approval
Business outlook

Pros

There is a great deal of time and effort put into educating the store teams to better serve the customer. The area I worked in allowed for growth and movement within the districts. Valuable experience in learning and understanding workforce management. This company will push you to learn and execute quickly. Smart company with growth. Customer Focused at all times. Great product

Cons

I would say that part of my pros would be able to constitute as cons too. I had the pleasure of working for 3 DMs (1 temp and 1 in each district I worked in) I was only in the business for about a year and there were inconsistencies between each of the leadership I worked under. I was able to take away something from each of them but I found that there were great differences in each sending me mixed messages on what was most important to the company. One was very open to creative thinking and trying new ways of merchandising to capture customers and one was strict on following everything to the "T" without much flexibility. One was very accessible and the other was somewhat unreachable at times. One was less abrasive than the other. I found that the first DM I worked with took time to understand my thought process then offered her insight and guidance. The other was very much by the book and wasn't prepared to bend. Obviously, I felt more comfortable with the DM who spent more time teaching vs the one who directed. But, I will tell you this: The one who micro managed was very smart and business savvy. She was an internal promote who knew her business. She was just not a fit for me. When I left, I stated honestly that I was no longer happy here and it was not a fit for me. I was disappointed because I was told she would reach out to me prior to my last day and I did not receive my last paycheck until the cycle ended vs your standard separation check. I respected the company enough to work with the integrity that I would have if it were day one on my last day. I have read some of the other comments about this market and the leadership. It is a hard thing to manage people who are not happy or if turnover is high (in my area it was). I feel as though they should say something directly. There have been some nasty comments flying around. I have heard the rumors for myself and have had some of the same experiences. This is just not the forum. You may come aboard and love the company and the leadership just like those who have been there for 10 years+ or you may have an experience similar to my own. I still chat from time to time with a few folks who are still there and love it. I still chat from time to time with those who have left and hated it. With any job it is a role of the dice. Your experience will be your own.

Explore other reviews about Bath & Body Works

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Nice employees and benefits for products

Cons

Not enough hours and low pay

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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