Sales Lead For Over a Year - Customer Sales Lead Bath & Body Works Employee Review

1.0
May 20, 2013
Recommend
CEO approval
Business outlook

Pros

*Company sends candy to appreciate associates *Scratch cards for doing well in a contest *Fun associates

Cons

*The pressure of this job is NOT worth the pay *Feels horrible to have to tell the associates the same thing a thousand times and pretend like its new information. "OK! lets focus on conversion!... "now last week we focused on conversion! But this week we will focus on conversion!... Alright guys! we need to bring up this conversion!" *Floor-sets on MANY major holidays (Christmas eve, Mothers day, super bowl Sunday) *Their "life-work balance" is an absolute lie. *Cheated out of breaks *The focus on conversion will make you hate children that come in with their parents (heaven forbid if someone has to run to their car for their coupons!) *You can do amazing at sales for months on end, but be burned at the stake for a bad week *Greatly un- accomplish-able goals. *Even if you are great... you are still bad at SOMETHING *One word. "Coaching" *Call in shifts

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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