I loved working in one of my favorite stores, but I hardly received any hours. - Sales Associate Bath & Body Works Employee Review

2.0
Oct 12, 2012
Recommend
CEO approval
Business outlook

Pros

I love BBW so working there, being surrounded by all of my favorite products was a plus. Also, free swag! :) The BBW I worked in was in a crowded area, so people were always coming through, which made working there go by fast for the most part. I also really liked my co-workers, manager and one out of two of the assistant managers. When I first stepped in, I remembered how nice and warm-welcoming everyone was, which made me more comfortable about working there. Everyone was really fun, outgoing and nice.

Cons

I started off as a seasonal, then my manager asked me if I wanted to stay on, which I accepted. Then things started going downhill. They offered me a permanent position, but I hardly got any hours, which is still confusing to me. I would keep calling in for my call-ins but they said no literally every time. I literally didn't work a single hour for two months. Two! I mean, why offer me the position when you're not going to give me a single hour??? All they had to say was, "Thanks for working for us, have a nice life." When my college semester ended, I decided to quit because of poor hours and commuting; I'd be spending more money getting there than I would be making. Also, no benefits, no raise. One of my co-workers said she's been working there around 13 years. She's still a sales associate and only got a slight raise; she has to work two jobs because BBW isn't paying her enough.

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5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Nice employees and benefits for products

Cons

Not enough hours and low pay

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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